Selected work

Systems shipped. Outcomes measured.

A cross-section of AI, automation, and digital products delivered for teams that measure success in real business impact.

Resolved 74% of Tier-1 tickets, cut median response from 4h to 12s, and freed a 6-person support team for higher-value work.

Eliminated 82% of admin work across CRM, invoicing, and onboarding — saving an estimated 1,900 hours per year.

New design system, redesigned portal, and instrumented flows drove a 3.2× lift in active engagement inside 90 days.

Voice-first agent that qualifies, books, and hands off warm leads — pipeline value up 41% in the first quarter.

Real-time dashboards and workflow tooling — decisions moved from spreadsheets to a purpose-built platform.

Grounded assistant across 40k+ documents — new hires ramping in weeks, not quarters.